The booking terms & conditions
1. Booking a Trip
The booking terms & conditions “Trip” stated in these website and booking conditions is a representative form of any product itinerary or activities described on this website to buy or deal with us, including those which might otherwise be recognized as trekking, walking, hiking, climbing, sightseeing, mountaineering, tours, expeditions, as well as other adventure tour programs.
Confirmation of the email is an officially the fastest way and an indication of your trip booking accepted by the company after your booking proceeds reviews. From this date, you are ensured to become your trip definite.
2. Contract Formation
Contract comes into existence after accepting reservation details by Ace Vision Treks & Tours.
In fact, it is a condition in which both parties; the company and clients enter into a contract for its existence.
Prior to any trip booking confirmation, a contract comes into force, in other words, the company reserves the right in increasing and decreasing of listed brochure price.
Please be advised, in summary, that company would be a disclaimer of any warranty, collateral agreement, prior agreement, description of services or conditions, other than or expressed herein.
3. Deposit Requirement
a. Nepal trip confirmation payment
To secure your place and to process the confirmation of your booking for Nepal trip, a non-refundable 20 (%) percent down payment of total trip cost is required to make in advance, deposit to the company within two weeks’ time from the date of inquiry in accordance with the company policy as per person basis. It is proof that you are intending to plan a trip. We need generally advance payments on your behalf for fixing prior arrangements for hotel reservation, flight ticket, transportation ticket, permit, TIMS card, etc. Your service arrangements are managed as quickly as after preceding the fund. The booking deposit is acceptable both through the bank transfer and by credit card (Visa or Master Card). The company does email for additional information regarding the direct money deposit details while proceeding in booking.
b. Nepal trip final payment
Final remaining 80 (%) percent balance payments for trekking, tours, climbing, expedition or any kind of trips can generally be made upon your arrival in Nepal prior to initial departure date of any trip. The final trip documentation will be issued after full payment. You can make your payment by the bank transfer, travel check, cash or credit card. The surcharges of 4% will be added while making your payment (applicable for withdrawal and deposit with the objective of trip extension, final balances as well as miscellaneous purchase). The Surcharge is imposed by credit card payment service provider (your payment is received through Mega Bank Limited, our credit card payment service provider).
c. Tibet / Bhutan/ India Trips
For Tibet, India and Bhutan trips, 100% payments are required within a month before starting any trip.
4. How to pay your deposit
A. Bank Transfer-
Account Holder’s Name: Ace vision Treks & Tours (P) Ltd.
Account No. : 0570010026563
Bank’s Name: Mega Bank Nepal Limited
SWIFT CODE: MBNLNPKA
Bank’s Address: Bhagawati Marga, Thamel Kathmandu
B. Payment by credit card-
After your arrival in Kathmandu, you can pay through your card in our office.
Note: Please do not transfer your amount to another bank account then the above-mentioned details. Even in case if you receive any email that request you to transfer to any other bank account. Please immediately contact us!!
5. Last Minute Booking
We, Ace Vision Treks & Tours Pvt. Ltd. accept your last minute booking for only in case of Nepal Trips. But last minute booking will not be acceptable for India, Bhutan and Tibet trips.
6. Refund/Trip Cancellation
No refund will be made for 20% deposit amount in case of cancellation of trip for any other else reason but we are flexible to postponed your trip in any later days. Having paid full amount of any trip, you will get your money back but still cancellation charge (20%) is invoiced to you. Written notification of your cancellation should be made to cancel any trip.
7. Supplement Charge
On your holiday’s tour/tour packages, rooms are provided in twin sharing basis. Thus, Single room supplement charge will be imposed to client who does not have another tour participant to share room with.
8. Incomplete Tour
No refund will be made to client who drops out from the journey regardless of whatever portions remain unused in the journey.
9. Unforeseen Circumstances
If Ace Vision Treks & Tours Company cancels your trip because of unforeseen circumstances like war, natural disasters, Conflict, unfavorable climate etc. We will be happy to refer you alternative trip of a similar standard. Even if this doesn’t fit your personal interest, all money paid by you to our company will be refunded. But remember, any other expenses incurred by you as a result of this booking are entirely your responsibility.
10. Client’s Responsible
A tour/trek guide who represents Ace Vision Treks & Tours Company deserves all authority during your tour.
11. Travel Insurance
You must purchase comprehensive travel insurance package against medical, natural calamity, Helicopter evacuation, personal accident, trip cancellation etc. This is strongly suggested to all our clients.
12. Travel Amendment
Trip amendment is an obligatory condition in which trip itinerary should be changed because of undesirable circumstances appeared in the time of trip commencement. The factors beyond our controls make hindrance to operate trips such as weather conditions, landslide, etc. in such case; the clients are advised on time by the company.
If clients want to amend the trip because of their personal reasons, you should send trip amendment notification to the company in writing. Then the company will make the necessary amendment. The following fee structure will apply for amendment of the trip.
Booking amendment request made by clients 30 days or more prior to your original trip Departure- $50.00 USD per person.
Booking amendment request made by clients less than 30 days of your original trip departure- charges as per cancellation fees.
For making amendments within 10 days of the trip departure, the cost of the amendment may be higher depending upon the company’s arrangements with other parties such as airlines, hotels, Guest Houses, or operators of various activities.
Please note that new trip price will apply to the reservation for booking amendment from the time of original booking to the time of the amendment in the case of any trip price change. Likewise, these fees depend on any charges imposed by the hotels, and other suppliers to the company
13. Paper & Documents
All necessary documents should be presented in sequence for example to issue visa, necessary permits etc. We’re not accountable in case of any trip formality not completed in time before the trip departs on the absent of essential paper and documents.
14. Flight delay/ Cancellation
There is virtually possibility of flight delay or postponement for notorious weather in Himalayan regions which could be happened, in particular, In Everest region (Lukla), Jomsom, Dolpa, Simikot, and Jumla region etc. In such case your itinerary will be modified. However, in case of delayed return flights, the client is responsible to bear all other additional expenses including food and accommodation. Also, if you wish to make alternative, arrangements such as Helicopter flight to avoid flight delays, all additional cost would be your responsibility. Additionally, we do not accept any responsibility for costs incurred as a result of a missed international flight but would assist to make alternative arrangements wherever possible. Please note that while on the field, we may have to make some changes in the itinerary due to unforeseen circumstances.
15. Social Responsibility
We, Ace Vision Treks & Tours Pvt. Ltd. Mission is to finance its community enhancement programs through the revenues generated by tourism. The proceeds from any what we organized the tour and trek goes 10% directly to uplift the educational status of needy children of rural areas of Nepal through Ace Vision helping foundations. we mention in The booking terms & conditions to let you know.